Welcome to the U.S. Coast Guard Auxiliary Help Center, the go-to place for support for Auxiliarists and members of the recreational boating public. Customers can browse and search self-service content here.
If customers can't find an answer here, they can submit a ticket from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.
Kayako has two main areas:
- Help Center - you're here! Learn more about the Help Center here
- Agent area - this is accessible at yourdomain.kayako.com/agent. If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).
You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.
Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.