AUXDATA II Account Activation - FAQs

AUXDATA II Account Activation - FAQs

 Can I get an account if I don’t have an email address?

• You need an email address in order to have an account.

 What if I only use text messaging?

• AUXDATA II is not configured to support text messaging.

 What if I forgot my password?

• On the login screen at the bottom of the login section select “Forgot Your Password”.

You will be prompted to change your password. There is no need to submit a Help Desk ticket.

 I haven’t been in AUXDATA II in over six months and I can’t login or reset

my password. What do I do?

• After 180 days of inactivity accounts are “deactivated” and require an administrator to activate them. Contact your IS Officer who can submit a service request ticket to initiate the process to reactivate your account.